Handlr Business Support Desk

How can we assist today?

Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
Admin Area
Agent Hub
Design Studio
Integrations
Reports
Settings
Uncategorised

Recent Live Chat Software Help Articles

What are widgets and how do I add one?
  What are live chat widgets? A live chat widget is a live chatbox which has its own independent live[...]
How to configure and use the live chat call back widget
  What does the callback widget do? Lots of businesses, especially high ticket sales will ultimately need to speak with[...]
How To Disable Proactive Chat Popups
  To disable proactive chat popups, navigate to Settings --> Proactive Chat and deselect "Enable Proactive Chat".  
How to disable the offline chat form
  To disable the offline chat form from displaying, simply navigate to Settings --> Design Studio --> Edit (ensuring you[...]
How to disable live chat on a widget or website
  By default, once agents are added to a widget they will be able to receive chats, providing they're shown[...]
Integrating Live Chat Software With Zapier
Zapier.com allows you to connect Handlr live chat software and trigger automations with over 1000 apps immediately after a live[...]

Subscribe to our updates!

You can subscribe to our updates, including new support guides and feature updates. Just enter your name and email below.